BitStorage Reviews

Buy Bitcoin and Crypto, trade over 500+ coins, stake, try demo trading. Welcome to the cryptocurrency exchange of the free

Customer reviews of bitstorage.finance

Ryan Whelan

Rate changed after sending coins got far less than quoted

Their promise: "rates locked for 90 seconds". reality: rates change after 30 seconds. their system is designed so rates ALWAYS change before your transaction completes. theft by design.

poor quality

The fee structure defies logic

I can't explain why anyone would choose this platform when better alternatives exist. The fees are so high they make no logical sense. It's just greed.

Felipe

Bedrog

€2400 refund. support sagte snel. acht weken: niks. geld weg.

cd2010

Traded successfully but felt bad about it

My swaps went through fine and the rates were decent enough. However, I felt disappointed the whole time because the website interface is so painfully bad. It's clunky, outdated, and every action requires multiple steps. Would be a 4-star if they modernized the platform.

shadow_gamer20

Wspaniała platforma

Wspaniała platforma. Aplikacja jest bezpieczna i szybka. Obsługa klienta zawsze gotowa. Polecam serdecznie!

Jean Maguire

Do not trust

Do not trust this site. Withdrawal $22k stuck 85 days. Support is non-existent. Theft operation.

rivette bulle ogier

app crash frequente durante trading importante

Neeraj Nair

Cannot withdraw anything

The exchange is setup to look normal but once you deposit they block you from withdrawing. Its a well-designed trap. My account got stuck in verification limbo. Been 2 months with no resolution.

lambo_a20

impressive

Victoria McDonald

Gebyr som gjør handel ulønnsomt

Gebyrene gjør handel ulønnsomt selv når jeg handler riktig. de tjener mer enn jeg på hver handel.

killerbee_14

Ausgezeichneter Support

Das Support-Team war wirklich außergewöhnlich hilfreich bei meinen Fragen. Sie erklärten alles sehr klar. Die Transaktionen sind schnell. Das Problem ist, dass nicht alle Sprachen unterstützt werden.

Marinus Aarsen

totally broken in every conceivable way

Angelo Castellanosa Walter

Криптовалютна крадіжка - це факт

Факт: я послав гроші. Факт: я отримав менше. Факт: вони крадіжка.

Juliana M.

funds stuck with no end in sight - this exchange is clearly running a scam operation

xXbeastd74Xx

KYC nightmare resulted in account deletion

This exchange uses KYC as a trap. you pass KYC. account gets locked. support says "unusual activity detected". you appeal. they close your account and keep the money. i lost $3200 to this scheme.

Isabelle

Reasonable rates ruined by friction

i signed up here after reading that their conversion rates were quite good and i wanted to test them out. i transferred in about 10 USDT worth of altcoins just to see what their rates would be like. the conversion rate they offered was legitimately competitive - i think i got about 0.8 percentage points better than what i'd seen elsewhere. fast execution too, maybe 15 seconds from initiation to settled. so the actual trading component is solid. but then came the verification requirement. they wanted an absolutely exhaustive setup process - government ID, secondary ID, address proof, video verification where they asked me questions about my background, and they even asked me to explain my trading strategy in writing. this entire process took over a month because each round of documents had some small issue they wanted me to fix. their support was essentially unavailable - tickets took 2-3 days to get responses and many of the responses were generic copy-paste templates that didn't address my specific questions. i managed to eventually get verified but by then i'd moved most of my capital to other platforms. it's frustrating because the exchange itself is technically solid and the rates are good but they've made the entire user experience unpleasant through excessive verification and poor customer service.

helle svendsen

Account locked with no appeal process

Account locked. No reason given. Appealed. Appeal rejected with no explanation. My money is locked inside. I have no way to access it. This is theft with zero recourse.

Piotr Bednarz

Exchange rate theft system

Jag kan bevisa det: samma transaktion, samma tid, andra användare fick 20% bättre kurs. Varför? Denna börs diskriminerar vissa användare för att stjäla från dem.

lambo_l94

Rates All Wrong Here

Yusuf Ozdemir

Excellent speed on trades

This exchange excels at the speed of trades. I've tested many platforms and this one consistently delivers quick swaps and fast withdrawals. There was one minor hiccup where a confirmation button became unresponsive, but refreshing the page fixed it instantly.