BitStorage Reviews

Refund trap 100 days

$3200 refund 6/28. promised 2-3 days. by 7/1 nothing. contacted support 35 times in 102 days. they responded once then disappeared. balance zero. completely stolen.

Криптовалютна біржа - організована крадіжка

Вони організовано крадіжка. Вони виробляють, не криптовалютні послуги. Вони виробляють крадіжку як послугу.

Account frozen without warning

Zero explanation. One day I tried to access my account and it was blocked. Six months later still no response from their support team. My money is just gone.

Solid exchange, use it regularly. Could have better documentation though.

ok startup experience, then rates got bad

Absolutely love using this exchange

Verificación lenta demora

La verificación lenta demora todo. Siempre esperas días. Cuando cambié 8900, fue casi una semana. No es confiable.

Обычные комиссии

Стабильно но средние обменные курсы здесь. Комиссии обычные. Ничего выдающегося.

Fraud site

Fraud site 100%. Withdrawal $30k stuck 95 days. No help from support.

Rate changed after sending coins got far less than quoted

Denna börs är ett experimentell in theft. De testar daily hur mycket de kan stjäla. Svaret: allt.

This exchange stole $7,800 from me

I'm writing this in pure anger. i deposited $7,800 on this exchange on June 5th - my money, earned over years of working hard. i wasn't trying to get rich quick, I just wanted to dabble in crypto trading and hopefully make a little extra. the exchange looked reputable enough. set up was straightforward. my deposit arrived the same day. for the first week I was able to trade no problem. i bought some Bitcoin, sold some altcoins, moved things around. the system worked. but on June 15th, I decided I'd had enough and wanted to withdraw $7,500 back to my secure wallet. the system accepted my withdrawal request and immediately marked it as "processing."

I figured it would process within 24 hours based on what their website said. it didn't. after 3 days nothing had changed. after a week, still processing. after two weeks, still the exact same status. i reached out to support after the first week of waiting. one canned response. then nothing. i sent 7 more emails. silence. dead silence. the support email might as well be a black hole. the exchange website still works fine for logins and viewing my balance, but I cannot withdraw. my money shows there but it's frozen in place. i'm certain the operators of this exchange took my money. they're letting it sit there while they use it for their own purposes, and they're ghosting me to avoid any accountability. this is criminally negligent at best, straight-up theft at worst. do not trust this platform. they will trap your money and disappear when you try to leave.

Top-tier exchange

top-tier exchange. the speed is incredible. the reliability is unmatched. the support is exceptional.

Spread becomes your enemy here

The gap between buy and sell price is ridiculous. no matter which direction you trade, you're fighting against their massive spread. it's essentially a tax on every transaction.

Wechselkurs Skandal

Der Wechselkurs den sie Ihnen geben ist nie der Marktwechselkurs. es ist immer 3-5% schlechter. das ist täglich Diebstahl an jedem Kunden.

no trust

Really happy with the deposit speed. Sent my coins and they arrived instantly. The platform is very user-friendly too.

Лучшая платформа для меня. Приложение работает безупречно, поддержка очень отзывчива, и я полностью доверяю безопасности. Это мой основной выбор.

Account locked $4900 stolen

$4900 deposit 8/1. tried swap. error occurred. account locked. support promised 24hr fix on day 1. by day 125 still locked and silent. money trapped. stolen.

Decent exchange poor service

Decent exchange but poor service quality especially for large amounts. you can deposit small sums without issue. but try to withdraw anything significant and suddenly support goes silent and everything grinds to a halt.

Everything takes forever here

Literally everything on this platform takes forever. sign up takes time, KYC takes days, deposits take hours, swaps take minutes, withdrawals take 24+ hours. its all unnecessarily slow.