lambo_j5
honestly the first swap was the best experience ive had
Customer reviews of backpack.exchange
Showing 28 reviews with 2★
Show all
carlos ordoñez
KYC verification nightmare
The KYC verification took 16 days. they kept asking for more documents even after I provided what they asked for. by the time I got access, I missed trading opportunities. the app is also buggy and confusing. very disappointed overall.
NO REPLY
give up on this place entirely
xXbeastf32Xx
Absolutely unacceptable
Been trying to use this exchange for 2 months. verification is impossible. support is non-existent. my funds are trapped. this is the worst exchange I've ever encountered.
There's no
No way to contact support
There's no way to contact their support that actually works. Phone support doesn't exist. Email support takes days. Chat support is a bot. They're impossible to reach.
Marinus Paap
Служба мертва для мене
Я написав їм 8 разів. Отримав відповідь лише один раз. Ця відповідь була безпомічна. Неповажне ставлення до клієнтів.
Emre Yilmaz
horrible experience so many glitches
Ural Kaymakci
Служба это яма
служба это яма. Вы падаете в яму. Вы не можете выбраться. Яма глубокая.