Backpack Exchange Reviews

Backpack offers a robust, user-friendly platform for seamlessly trading, managing, and securing your cryptocurrency assets.

Customer reviews of backpack.exchange

Showing 22 reviews with 3★ Show all
Leszek Szleszczynski

Exchange fundamentals weak

Exchange fundamentals are weak for serious trading. works okay for small experimental amounts. but customer support is basically absent and large withdrawals seem designed to fail or get stuck indefinitely.

Hannah Aenna

So-so exchange

So-so exchange with so-so rates and so-so fees. support was helpful though.

Arjun Nair

So after several months of using this exchange I can say its reliable enough for my needs. The interface is clean and easy to navigate. They process deposits quickly usually within an hour or two. Withdrawals also go through without problems typically the next business day. The main issue is their exchange rates are really just average - nothing impressive. When I compare to other platforms the rates here are consistently lower. I suspect they add hidden spreads. The fee structure is transparent which is good but the rates themselves are underwhelming. Customer support helped when I had KYC issues taking about 4 days to resolve. Overall its a functional exchange but the rates make it hard to recommend when better options exist.

Paolo Castellanosa Fausto

ok support decent app old

liv andersen

Tarik says: işliyor fakat çok yavaş. Söylenen on dakika kırk dakika oldu. Ücretler tamam. Destek vardır. Orta seviye.

Thao Dang

Whatever

Whatever exchange honestly. works okay, rates are whatever, fees are whatever. support is whatever - took 6 days to answer about my verification.

okay enough

Exchange is reliable enough. KYC wasn't too painful. but rates are definitely middle-ground and fees are standard. nothing special.

olivia mcpherson

Meh exchange

Meh exchange overall. Rates aren't bad, interface is fine, deposits work. But support response time is awful - 8 days for my verification help request.

raymond rouleau

Average at best

Average exchange, average fees, average support response time - which is terrible. support took over a week to answer my verification question. eventually helped though.

Vikram Nair

Works for penny amounts. For real money? Absolutely not. Support is basically non-existent, fees are hidden everywhere, and the whole large transaction process seems designed to make you give up. Only safe for micro-trades.

stake_pool74

Rates Unpredictable Here

Linh Le

Nova nothing to celebrate here. swaps work. times are wrong. fees decent. support friendly. won't recommend.

Long Pham

kullanılabilir ama

Kullanılabilir ama hız yok takas. söylenen süreler hatalı tamamen. Ücretler ok. destek yardımcı. hayalkırıcı.

Ralph Quirke

Don't use for urgent trades. The swaps work but times are wildly understated. Fees are fine. Support is friendly but can't speed things up.

lambo_h71

Adequate

Adequate exchange for basic trades. Adequate rates, adequate fees, adequate speed. Support is inadequate - 9 days for my verification question.

Edmondo R.

Mediocre at best

Mediocre at best for larger operations. The platform handles small transactions fine which is nice. But customer service becomes a nightmare and withdrawal times explode once you try anything substantial.

Jeffrey Alcleys

Works okay but the UI is painful

Been using this exchange for a few months now. The rates are decent and I've had no major issues with deposits, but the website feels ancient. Buttons are in weird places, everything takes extra clicks. It works, just frustrating.

peter palmer

Dziala to jest wszystko

To że to działa to jest wszystko co mogę powiedzieć na plus. Przelewam bez większych problemów. Wsparcie odpowiada. Ale to na tym się kończy. Bo interfejs tej aplikacji to czysty smutek. Wygląda jak projekt z czasów dinozaurów. Stary, szary, nudny, nielogiczny. Wszystko jest tam źle. Kolory są odrażające. Elementy interfejsu są w złych miejscach. Nawigacja to chaos. Czuję się jak pracuję z archiwum zamiast z nowoczesnym serwisem. Ta aplikacja powinna być całkowicie przeprojektowana. Design jest zaniedbany od dekad.

terry palmer

para malych transakcji jest OK. para wiekszych czulem sie bardzo niepewnie. slabsze wsparcie, wiele niejasnoscig wokol oplat i holdy na koncie. bym nie stawial duzych pieniadz tutaj.

james1994

Adequate

Adequate exchange for basic trades. Adequate rates, adequate fees, adequate interface. Support is inadequate - 7 days for my verification question.