verification slow rates slower to improve with time
Customer reviews of bitstorage.finance
Beautiful experience
My whole experience was beautiful from the start. Support team is wonderful. Verification painless. Excellent platform!
Geldraub
€2550 refund angefordert. Support eine E-Mail. Dann achtzig Tage nichts. Geld weg.
Мошенники украли мой вывод
Я запросил вывод два месяца назад и он так и не пришел. Это не ошибка, это воровство.
okay i guess but better options out there
this is pure theft
obvious scam using good first trade as bait
Their rate system is a theft mechanism
If you understand how their platform works: they control both the rate quote AND the settlement rate. They can show you one and charge you the other. Its perfect theft. Its perfect fraud.
Tarifs imbattables! les meilleures conditions du marché. très rapide aussi!
Обычные комиссии
Обмен работает нормально и вывод без проблем. Однако обменные курсы просто средние и я видел лучше. Комиссии обычные.
Amigo me recomendó este exchange y ha sido bastante bueno. La verificación KYC fue rápida, depósitos rápidos. Mi única queja es que algunos pares tienen tasas un poco altas, pero en general muy satisfecho.
Oplichters
bedrog van €950. refund beloofd. nooit ontvangen. support reageert niet meer. waardeloos platform.
Rate changed after sending coins got far less than quoted
Their exchange has only one direction: downward for users, upward for the house. every transaction moves in this direction. statistical impossibility if accidental. has to be coded.
This is theft disguised as exchange
My account suddenly got frozen. The email said "KYC requirements not met" but I completed KYC weeks prior. When I asked for clarification support never replied. Now my balance shows zero but I can't withdraw it. It's like they made my money disappear. Classic scam move: freeze account and ghost the customer.
finalmente encontrei o câmbio que procurava troquei de outro
Spread nightmare
I watched a $5000 trade lose $750 to spreads in seconds. that's 15%. they claim 2%. they're liars and thieves.
Tehlikeli bir yer
tehlikeli bir yer, bloke hesaplar, paranız gitmek. hiçbir yardım. kötü.
Lost $6,900 to exchange withdrawal freeze
I cannot believe how badly this went. I deposited $6,900 on this exchange on May 27th - money I had saved over time that I wanted to invest. The platform looked trustworthy, had professional branding, and the reviews I found were positive. I went through all their verification steps, proved my identity, linked my wallet, and transferred my funds. Everything went smoothly. For 11 days I could trade freely - I bought Bitcoin, tried some altcoins, moved money around. No problems at all. The platform felt stable and professional.
But on June 7th everything changed. When I tried to withdraw $6,700, the request immediately went into "pending" status. Hours passed, then days. By day 7 it still hadn't processed. I emailed support asking why the withdrawal was taking so long. They sent one response saying "withdrawals are processed in order, thank you for your patience." That was it. That was day 7. Now it's day 27. My withdrawal is still pending. I've sent 8 more emails since day 7. Not a single response to any of them. My money is completely trapped and support has vanished. I'm certain the exchange has stolen my funds. They deliberately trap withdrawals and then ghost users when they ask for help. This is an intentional theft scheme. Do not use this exchange - it will steal from you.
Middle tier service
This is middle tier service. Middle tier rates, middle tier fees, middle tier support. Squarely middle.
Feels professional
Feels very professional. The app is well-built and stable. Customer support is outstanding. Withdrawal times are consistently fast. I feel completely safe and secure. Highly recommend!