Cannot withdraw my money since march. They say some verification issue but i already submitted everything 5 times. This is a scam to keep peoples funds.
Customer reviews of boltz.exchange
Ληστεία σαφή
€4100 ανάληψη. Λογαριασμός κλειδωμένος. Υποστήριξη ένα μήνυμα. 83 ημέρες σιωπής. Χρήματα χαμένα. Ληστεία.
Their entire model is take your money through: slow processing (earn interest), fake rates (pocket the spread), high fees (direct theft), blocked withdrawals (hold hostage), KYC torture (find excuses to lock). Every system is a scam.
Криптовалютна крадіжка організована
Це організована крадіжка. Люде організовані для крадіжки.
Blocked and robbed
Blocked and robbed by this exchange. Tried withdrawal and account got frozen immediately after.
Money disappears instantly on entry
The moment your money enters this exchange, it starts disappearing. Spreads, fees, rate manipulation all happen simultaneously. It's a coordinated attack.
stolen money no way back
Account locked forever after KYC demands
Two months. That's how long my money has been trapped. I deposited 2.3 BTC back in May thinking I found a reliable exchange. First week was normal - I even made one trade that went well. Then their system sent a notification about "account verification requirements" and told me I couldn't withdraw until I completed it. Fine, I thought, let me just get verified. They wanted ID. I sent my passport. Rejected: they wanted it notarized. I got it notarized, cost me $100, resubmitted. Accepted. Then they wanted proof of address - a utility bill, lease, or mortgage statement. I submitted my electric bill with my name and address on it. Rejected: they said they needed something "more official." I submitted my property tax bill. Rejected: they said they needed something that verified I currently lived there. I had no idea what else would work. I submitted a recent rental agreement. Accepted. Then they asked for proof of funds. They wanted bank statements showing minimum balances. I submitted three months. Rejected: they wanted 12 months. I gathered all 12 months. Accepted. Then they asked about the source of my BTC. I explained it was from various trades and mining years ago. They said that wasn't enough detail. They wanted documentation of every trade. That's literally hundreds of transactions over years. Impossible to document. So I explained this to support. They said my account would remain locked pending clarification. That was 44 days ago. I've heard nothing since. My 2.3 BTC is gone, effectively stolen through their verification system.
Rates locked in your loss
They lock rates in right before your trade executes, guaranteeing you lose. Then they lock you out when you try to withdraw. Perfect scam design.
robbed completely
Refund trap two months
$2100 refund 7/19. promised 48 hours. day 3 nothing. contacted support 27 times in 61 days. zero responses after day 1. money gone. stolen.
Account frozen with my money
Made deposit of $4950. Tried swap. Got error. Account locked. Support: promised help. 102 days later: silent. money still locked. still no help. this is a scam platform.
Spread nightmare
I watched a $5000 trade lose $750 to spreads in seconds. that's 15%. they claim 2%. they're liars and thieves.
Arnaque KYC - supporto fantôme
après avoir attendu 50 jours pour la KYC, j'ai finalement reçu une réponse: "Votre compte a été suspendu pour raison de compliance." Pas d'explication supplémentaire. aucune clarification possible. le support me dit seulement "votre cas est fermé." Mon argent de 6,300 euros est bloqué indéfiniment. c'est un vol clair - ils gardent mon argent et ignorent mes demandes d'aide.
blocked forever trapped unsafe money lost to theft
çok kötü bir yorum hesaplar bloke edilebiliyor
scam definite confirmed
Это воры воровство
это воры и воровство от начала до конца. Я потеряла $12000. Вывод не прошел. Они украли.
$6,600 trapped 21 days - support unreachable
I feel like an idiot for trusting this exchange. i sent $6,600 to them on June 2nd - money I'd saved up for a cryptocurrency trading venture. i was excited about the opportunity and thought I'd found a safe, reputable platform. the website looked professional, reviews seemed positive, setup was straightforward. i verified my identity, set up security measures, and transferred my funds. everything seemed fine at first.
for 8 days I could trade without any problems. i bought some coins, sold others, moved money around. the platform worked as expected. then on June 10th I tried to withdraw $6,400 and it got stuck in "processing." Days went by with no progress. a week in, I emailed support explaining the situation and asking for help. they sent one response saying "we're processing your withdrawal, thank you for your patience." That was 16 days ago. i've sent 7 more emails since then. not one single response from a human. all my messages after that first one have been completely ignored. my $6,400 is trapped in my account and I cannot access it. the exchange has deliberately frozen my money and cut off communication. this is theft. the platform is designed to trap customer deposits indefinitely while pretending there are technical issues. do not put your money here. you will lose it.
Account locked $4900 stolen
$4900 deposit 8/1. tried swap. error occurred. account locked. support promised 24hr fix on day 1. by day 125 still locked and silent. money trapped. stolen.