Boltz Reviews

Swap between different Bitcoin layers and stablecoins while staying in full control. Fast and non-custodial Bitcoin / Lightning / Liquid / Rootstock / TBTC / WBTC / USDT / USDC sw…

Customer reviews of boltz.exchange

Showing 18 reviews with 2★ Show all
Jaroslaw Nowak

Dlouhé čekání

Jejich čekání je dlouhé. Čekal jsem 6 dní na 12600. Aplikace zastaralá.

Joyce

Withdrawal nightmare

Tried to withdraw my profits last week. The withdrawal sat pending for almost 48 hours. When it finally went through, they had already deducted more fees than advertised. Not happy.

scammer

not recommended to anyone avoid at all cost

Nina H.

Unexpected fees at checkout

I placed an order for $500 and by the time it executed I was charged $560. No warning about the additional costs until the transaction was complete. Their fee structure is deliberately hidden.

Mia Alcliche

Waiting nightmare for simple swap

This was incredibly frustrating. i wanted to swap 0.6 BTC for some other cryptocurrency coins. tuesday morning I initiated the transaction. their estimate said 15-30 minutes. obviously that was massively optimistic. by Tuesday noon still nothing had happened. i contacted support around 1 PM. they gave me some generic response about high volume. i waited more. by Tuesday evening I was getting nervous. sent another message. got another generic response Wednesday morning. by Wednesday afternoon I still didn't have my coins. i reached out a third time and someone finally gave me a status update - they were working on the transaction. thursday morning finally it went through. three full days. the entire experience was characterized by poor communication from support and their timeline estimates being wildly inaccurate. they could've at least been honest about realistic timelines. i did eventually get my cryptocurrency, so I'm not going to rate this as a scam, but the service quality was terrible. i won't be returning here.

Neeraj

Szörnyű minden

Szörnyű minden. az alkalmazás nem működik, az oldal zavaros, az ügyfélszolgálat nem segít. az ár szörnyű. keresd máshol.

Michal Kucera

Невизначена затримка

Вичікував я неделю на відповідь підтримки. Потім відповідь приходить - просто ще одна форма, яку потрібно заповнити. Це колесо хомяка.

nft_collector19

moon high on first moon low after

Magdalena Abettu

Decent at start Terrible at end

Служба не только молчит

Служба молчит

Служба не только молчит она еще и дает бесполезные ответы когда все же отвечает. Это худший сценарий. Молчание может быть терпимо но бесполезные ответы это оскорбление.

Paul Edwards

Incredible transformation into mediocrity

The first swap was incredible - showed me what this platform could do. Then I witnessed an incredible transformation into mediocrity. Each transaction got progressively worse. Same platform? Doesn't feel like it. Feels like they have two different systems - one premium for first-time users and one garbage tier for everyone else.

Linda Robinson

Withdrawal restrictions confusing

The withdrawal restrictions are confusing and seem arbitrary. The app doesnt clearly explain what the restrictions are. Support couldnt clarify when I asked. Very frustrating and losing trust.

Cem Gul

Deposit stuck at confirmation

my deposit shows confirmed by bank but the exchange hasn't credited it. its been 20 hours. they're clearly slow at processing.

Sigrun Jacobsen

Pobre verificación

la verificación es pobre. lenta. cuando cambié 8500, fue casi 9 días. no pueden procesar correctamente.

lambo_h89

Stuck in support limbo

Support ticket went silent after 1 response. That was 10 days ago. I've tried responding to it but get no further replies. Completely abandoned.

lambo_g17

Incredible start mediocre middle collapse end

Started incredible with that first swap. Everything clicked. Middle phase started to get mediocre - fees creeping up, speeds dropping. Now the end has just been a collapse of service. This platform lost me completely.

xXelitez82Xx

Fantastis pertama fatal selamanya

Fantastis pengalaman pertama dengan kecepatan dan layanan. Fatal kesalahan saya menggunakan platform ini lebih dari sekali. Setiap kali semakin buruk hingga saya tidak bisa lagi.

Jana M.

Withdrawal permissions denied arbitrarily

My withdrawal was denied with a generic message about account violations. I have no idea what violations they're referring to. No explanation, no recourse.