Boltz Reviews

Swap between different Bitcoin layers and stablecoins while staying in full control. Fast and non-custodial Bitcoin / Lightning / Liquid / Rootstock / TBTC / WBTC / USDT / USDC sw…

Customer reviews of boltz.exchange

Showing 23 reviews with 3★ Show all
reasonable

Taux incertain

taux incertain sur cette plateforme. vous ne savez jamais ce que vous allez payer. très stressant pour faire des échanges réguliers.

Naomi T.

Casual service

Casual exchange with casual rates and casual fees. Not professional, not terrible.

xXeliteb84Xx

Cambio regular

Puedo cambiar aqui. Las tarifas no son competitivas y soporte es lento.

Krzysztof

Middle of the road

Middle of the road exchange overall. middle rates, middle fees, middle interface. support is below middle - 8 days for verification response.

Mohan Rao

Taux Pas Bon

Taux Pas Bon Jamais Fiable

ava mcswain

Работает хорошо но обменные курсы здесь средние и скучные. Сборы стандартные.

Ercan Ozdemir

Typical exchange performance

Typical performance from this exchange. Rates are typical. Fees are typical. Nothing exciting.

stake_pool99

Okay but costly

Platform operates smoothly. The fee structure is unreasonable and support lacks responsiveness.

timothy palmer

Support okay rates bad

Customer support responded, which is more than I expected. the rates, though, are absolutely inconsistent. one day reasonable, next day highway robbery.

Olivia Tierney

Mittelmässig insgesamt

Mittelmässig insgesamt. Die Verifikation Support war mittelmässig langsam - 7 Tage. Nicht begeistert.

Хорошая стабильность

Комиссии высокие

Хорошая стабильность но обменные курсы разочаровывают. Они средние. Комиссии высокие. Не стоит рекомендовать.

Kerem Kaymakci

Speed is good, costs are not

Their KYC process was painless which I appreciated. But then I noticed the fees are higher than I expected, especially on larger amounts. Disappointing overall.

Sang Ly

Works like any other exchange. Rates are like any other exchange (average). Fees are like any other exchange.

Ankur Rao

Decent enough until rates

Decent enough until you look at their rates. Then you realize you've been throwing money away. The rates are completely inconsistent.

adam palmer basford

çalışıyor fakat yavaş

çalışıyor fakat yavaş takas sistemi. Söylenen süreler hatalı. Ücretler makul. Destek yardımcı olmaya çalışıyor. Orta seviye.

sometimes works

Mediano e chato

Mediano e chato demais. Suporte chato para verificação - 7 dias. Funciona no final.

jerry palmer

The fees are fair but everything else isn't

Decided to try this exchange after someone mentioned their rates were pretty competitive for conversions between major coins. I started with a test transaction - swapped 1 ETH for USDT and the rate was actually solid, probably 0.6% better than what I'd get through other platforms. Execution was fast and there were no technical glitches. So the core product is good. The experience soured fast when I tried to do a larger transaction. Suddenly they required full verification even though I'd done similar amounts elsewhere without issue. The verification process was extensive and invasive - they wanted ID, address proof, employment verification, and a video call. The video call was particularly annoying because they asked intrusive questions about my financial situation and investment background. After submitting everything they rejected my first attempt saying my documents 'weren't clear enough.' Second round took another week. Support was useless throughout this whole thing - responses came after 2-3 days and were often generic templates that didn't address my specific situation. Even after I got verified they kept flagging my account for additional compliance reviews. The rates might be good but the customer treatment is terrible.

okay experience

Geht so

Der Austausch geht so. Der Support geht nicht - 6 Tage Warteschlange für Verifikation. Frustration.

beast_gamer49

Not consistent

Why do rates swing so much day to day for the same trading pairs? Is that normal? Maybe, but it makes me uncomfortable. The actual process is smooth though.

Lorenza Masoni

Functions okay but irritatingly inconsistent fees

I've been trading on this exchange for about 5 months now, roughly 17 transactions spread across different crypto pairs. bitcoin to Ethereum, some stablecoin swaps, a few altcoins. nothing crazy, just regular portfolio rebalancing across a total volume of maybe $14,000.

what's worked reasonably well: the platform is user-friendly and intuitive. i could figure out how to do my first swap without much guidance. deposits process quickly, usually within an hour. i've never had a security issue or lost funds to hacking. customer support does exist and has eventually answered my questions, though slowly.

what's been frustrating: the fee structure is opaque and seems to shift. on some swaps I pay what feels like fair fees. on others, the spread between the quote and actual execution is surprisingly large-like $150 to $200 disappearing on a $3,000 transaction for no clear reason.

example: I swapped $3,500 Ethereum to Bitcoin. the preview told me I'd get approximately 0.92 BTC. i actually received 0.88 BTC. that's roughly 4.3% missing, and when I calculated it against their stated fee (which was 1%), it doesn't add up. support's response was technical jargon about slippage that didn't actually explain the discrepancy.

withdrawal times are unpredictable-I've waited anywhere from 2 hours to 20 hours for the same action.

overall: it works, features are there, but using it feels like you're constantly being nickeled-and-dimed in ways you can't quite quantify. frustrating, but not enough to make me quit using it entirely.