Works like any other exchange. Rates are like any other exchange (average). Fees are like any other exchange.
Customer reviews of boltz.exchange
Cannot withdraw my money since march. They say some verification issue but i already submitted everything 5 times. This is a scam to keep peoples funds.
cheap enough
Ληστεία σαφή
€4100 ανάληψη. Λογαριασμός κλειδωμένος. Υποστήριξη ένα μήνυμα. 83 ημέρες σιωπής. Χρήματα χαμένα. Ληστεία.
Their entire model is take your money through: slow processing (earn interest), fake rates (pocket the spread), high fees (direct theft), blocked withdrawals (hold hostage), KYC torture (find excuses to lock). Every system is a scam.
Криптовалютна крадіжка організована
Це організована крадіжка. Люде організовані для крадіжки.
Невизначена затримка
Вичікував я неделю на відповідь підтримки. Потім відповідь приходить - просто ще одна форма, яку потрібно заповнити. Це колесо хомяка.
moon high on first moon low after
Blocked and robbed
Blocked and robbed by this exchange. Tried withdrawal and account got frozen immediately after.
Four years steady, great platform, one annoying surprise
I started using this exchange way back in 2022, so I've been with them for about four years now, completing approximately 65-70 swaps throughout my tenure. my initial swaps were tiny, just $100-200 amounts while I figured out whether the site was legitimate. once I was convinced it was safe and reliable, I gradually increased my activity, and by 2024 I was doing consistent $1500-2500 swaps almost every other day. the platform has been consistently fast, with most trades settling within 20-40 seconds.
i've had a generally positive experience over these four years. deposits clear quickly, usually within an hour. withdrawals to my personal wallet go through smoothly and arrive within 45 minutes. the interface is clean and straightforward, works well on both desktop and mobile. when I've contacted support about questions or issues, they've been responsive and helpful, typically replying within a couple hours.
then in July I had an experience that frustrated me more than anything else in my time on the platform. i was executing a swap of 14 BTC for USDC, and the site's quote included what I assumed was just the standard trading fee. but when the trade settled, I discovered additional fees that hadn't been clearly displayed during checkout-something about a "liquidity premium." The total costs ended up being roughly 0.9% of my transaction value instead of the advertised 0.5%, which meant I lost about $165 on that single trade.
i contacted support and they pointed me to a footnote in their terms of service explaining these additional costs. while technically disclosed, I wish it was more prominent at the time of trade confirmation. apart from this fee surprise, I've been very satisfied with this exchange and will continue using it.
valiant choice for crypto. support strong, verification painless, courage rewarded!!!
Decent at start Terrible at end
Money disappears instantly on entry
The moment your money enters this exchange, it starts disappearing. Spreads, fees, rate manipulation all happen simultaneously. It's a coordinated attack.
stolen money no way back
Account locked forever after KYC demands
Two months. That's how long my money has been trapped. I deposited 2.3 BTC back in May thinking I found a reliable exchange. First week was normal - I even made one trade that went well. Then their system sent a notification about "account verification requirements" and told me I couldn't withdraw until I completed it. Fine, I thought, let me just get verified. They wanted ID. I sent my passport. Rejected: they wanted it notarized. I got it notarized, cost me $100, resubmitted. Accepted. Then they wanted proof of address - a utility bill, lease, or mortgage statement. I submitted my electric bill with my name and address on it. Rejected: they said they needed something "more official." I submitted my property tax bill. Rejected: they said they needed something that verified I currently lived there. I had no idea what else would work. I submitted a recent rental agreement. Accepted. Then they asked for proof of funds. They wanted bank statements showing minimum balances. I submitted three months. Rejected: they wanted 12 months. I gathered all 12 months. Accepted. Then they asked about the source of my BTC. I explained it was from various trades and mining years ago. They said that wasn't enough detail. They wanted documentation of every trade. That's literally hundreds of transactions over years. Impossible to document. So I explained this to support. They said my account would remain locked pending clarification. That was 44 days ago. I've heard nothing since. My 2.3 BTC is gone, effectively stolen through their verification system.
Rates locked in your loss
They lock rates in right before your trade executes, guaranteeing you lose. Then they lock you out when you try to withdraw. Perfect scam design.
robbed completely
Refund trap two months
$2100 refund 7/19. promised 48 hours. day 3 nothing. contacted support 27 times in 61 days. zero responses after day 1. money gone. stolen.
Decent enough until rates
Decent enough until you look at their rates. Then you realize you've been throwing money away. The rates are completely inconsistent.
Impeccabile! Tutto curato.