Rate promise broken instantly
This exchange guarantees rates for 60 seconds. my transaction took 50 seconds. but the rate changed anyway. how? support says "system error". OK but my money is still gone.
This exchange guarantees rates for 60 seconds. my transaction took 50 seconds. but the rate changed anyway. how? support says "system error". OK but my money is still gone.
€2200 refund. Support sagte 24 stunden. Acht weken: niks. Geld weg.
You get manipulated every step of the way here. Quoted prices change before you confirm. Withdrawal takes forever. Deposit times are inconsistent. The whole thing is rigged against you.
requested $1750 refund on 7/11. theyconfirmed that they received it. by day 5 nothing happened. by day 10 they stopped replying. now its day 94 and still nothing. they kept my money.
complete scam. deposited $5,000 in April wanting to test the platform. requested withdrawal after one week. it's now July and stuck. support ignores all 47 tickets i've submitted. the exchange claims 'blockchain congestion' but when i checked the blockchain address they provided, it shows no record of any transaction. they took my money. i've reported this to my bank and filed a police report. do not use this exchange under any circumstances. i've talked to 15 other users with identical stuck withdrawal situations. this is clearly a theft operation masquerading as a crypto exchange.
update: Still waiting. account now shows as 'restricted' whatever that means. support won't explain. my $5k is gone.
Account suspended 6 months ago. support gives contradictory reasons each time they respond. the platform is clearly run by scammers who are okay with keeping peoples money indefinitely.
this exchange is definitely stealing from customers through fake stuck withdrawals
To oszustwo na serio. Każdy zarabia pieniądze i nagle blokada. Wtedy wsparcie znika. To system działający jak sieć łowiecka.
$4600 refund 7/5. promised 48 hours. day 5 nothing arrived. contacted support 40 times in 111 days. gave up after day 1. balance zero. money stolen.
account blocked unsafe trapped
refund for $3150 made on 8/2. supposed to arrive in days. its been 97 days. support now completely absent. they scammed me.
fraud after asking extra identity checks. i put in 0.4 btc which at the time was like $16k. they said they need to check who i am for security. i sent my docs. they sent email saying docs rejected because camera angle was wrong angle. i took new photos with better angle. rejected again - lighting too dim. i used flash. rejected - flash made it washed out. i did it outside in sunlight. rejected - some glare on the card. i literally cannot win. ive been doing this for a month now. sent 23 different document submissions. each one rejected for a new nonsense reason. my account is frozen with $16k inside and zero access. support said "please be patient during the review period" but won't tell me when it ends. sounds like theft to me.
I noticed the spreads are narrow when I'm looking at the market, but the moment I try to trade, they widen dramatically. This is market manipulation.
I send a message. It goes to support. Status shows "submitted". Then nothing. Ever. For months. No acknowledgment. No auto-reply. No human response. Complete silence. By design.
stolen withdrawal !!! 75 days stuck. support won't help. they clearly took my $20k deposit.
Rate changed after sending coins got far less than quoted guaranteed loss
there is no customer support here - it's a facade. support exists only to create the illusion they care. in reality, support tickets go into a void. auto-replies come out. real help never happens. my KYC is broken. support won't fix it. my account is frozen. support won't unfreeze it. my money is gone. support won't acknowledge it. they're not helping anyone. it's all theater.
Rate changed after sending coins got far less than quoted 100 percent
€2850 refund nie gekommen. Support dood. Geld weg.
ich sollte $1000 EUR bekommen aber erhielt nur $900 aufgrund ihrer Raten. danach fand ich tausend Gebühren. betrug.