Nexchange Reviews

accounts get locked arbitrarily stealing deposits

Professional scam network

This operates as a professional scam network. The account blocking strategy is too consistent across victims to be accidental. Ive gathered evidence from 50+ users with identical experiences. Theyre running a criminal operation.

bad experience dont go here

Superbe plateforme

Superbe plateforme. L'interface est claire, les transactions sont instantanées. Rien à redire!

Kouzelný! Tento exchange je opravdu skvělý. Kvalita služby je vysoká.

Wrong quotes always

Swap prices quote wrong amount. you confirm and get 10% less. they blame the blockchain. but its their system quoting wrong in the first place.

Bedrog

€2400 refund. Support sagte fix. Zehn weken Stille. Geld weg.

Professional platform

Very professional platform. The app works smoothly without any glitches. Rates are among the best I've seen. Support team is knowledgeable and fast. I'm a returning customer and very happy with this choice.

Waiting nightmare for simple swap

This was incredibly frustrating. i wanted to swap 0.6 BTC for some other cryptocurrency coins. tuesday morning I initiated the transaction. their estimate said 15-30 minutes. obviously that was massively optimistic. by Tuesday noon still nothing had happened. i contacted support around 1 PM. they gave me some generic response about high volume. i waited more. by Tuesday evening I was getting nervous. sent another message. got another generic response Wednesday morning. by Wednesday afternoon I still didn't have my coins. i reached out a third time and someone finally gave me a status update - they were working on the transaction. thursday morning finally it went through. three full days. the entire experience was characterized by poor communication from support and their timeline estimates being wildly inaccurate. they could've at least been honest about realistic timelines. i did eventually get my cryptocurrency, so I'm not going to rate this as a scam, but the service quality was terrible. i won't be returning here.

Competitive pricing overshadowed by red tape

i initiated an account with this exchange based on multiple recommendations highlighting their superior rate offerings on conversion pairs. i deposited 3000 USDC and performed multiple conversions to different coins - each transaction received rates that were approximately 0.4-0.6% more favorable than alternative platforms. the platform functions smoothly with responsive performance and straightforward interface design. the core trading service is clearly well-executed. the problems emerge in everything beyond the basic trading mechanics. the verification requirements are disproportionately extensive and invasive - beyond standard ID they require government-level identification, secondary ID, proof of residence, employment verification, and a video interview component. the video call included questions about personal finances that felt inappropriate. after providing complete documentation they rejected it on grounds of photo quality despite submissions being perfectly clear. resubmission required another two weeks of processing. support is essentially unavailable - ticket responses took 2-4 business days and most appeared to be generic auto-responses unrelated to specific questions. i experienced account flags and temporary withdrawal restrictions multiple times despite normal trading - each incident involved minimal communication. the rates justify keeping the account open but the user experience is sufficiently poor that i actively recommend alternatives to other traders despite the rate disadvantage.

Exchange quoted false rates

I took a screenshot of the rate before and after my transaction. Before: good rate. After my coins arrived: rate cut in half. They cannot explain this without admitting to fraud.

para valores pequenos muy bien rapido. para valores maiores tenho muito medo. historias de contas congeladas, saques muy lentos, suporte nao responde. muy arriscado.

Exchange rate changed after sending coins got far less than quoted

i measured the exact times. quote time: 16:45:00. coins sent: 16:45:02. coins arrived: 16:46:15. rate changed between 16:45:00 and 16:46:15. no market change in that period. they changed it.

Приемлемо работает

Платформа работает хорошо. Но скрытые комиссии и медленная помощь.

Account blocked for suspicious activity

I was trading normally, suddenly account says suspended for suspicious activity. I did nothing suspicious. They literally just took my access. Lost 3500 in the process.

they advertise 1% spread, you get 10%. total ripoff.

Plateforme de qualite! meilleurs tarifs! tres heureux!

Rate changed after sending coins got far less than quoted

i have proof. two transactions, same wallet, same time, one minute apart. mine: bad rate. other user on reddit: good rate. same platform. same market. different rates. they discriminate to steal.

Посилаю монети, гроші пропадають

Моя історія просто: я посилаю монети, вони приходять, гроші зникають. Служба підтримки каже, що це помилка. Але помилка завжди на мою користь.

Withdrawal stuck refund never processed

$2300 withdrawal request 9/3. got stuck in processing. contacted support 9/5. promised resolution in 24 hrs. today is day 98 of waiting. theyve sent zero updates. zero help. money disappeared. theft.