Rates Unpredictable Here
Customer reviews of backpack.exchange
Biggest regret ever
Biggest regret ever using this exchange. Withdrawal stuck 50 days. Account locked. Money gone forever.
Nova nothing to celebrate here. swaps work. times are wrong. fees decent. support friendly. won't recommend.
Good choice
My friend suggested this place and I'm mostly happy with it. the deposit process is quick, the platform works well. only small issue is customer support could be faster. still mostly lived up to what I heard.
Çok kötü deneyim
Çok kötü deneyim bloke hesap para gitti.
Account locked with 4.1 Bitcoin inside - complete theft
This is what a professional theft operation looks like when it wants to appear legitimate. I'm a long-time cryptocurrency holder with 4.1 BTC. I wanted to do some trading, so I deposited the coins. The deposit went through smoothly. I felt confident. Then hours later, their automated system flagged my account for "enhanced verification due to account risk assessment." I thought this was normal KYC procedure. It wasn't. They wanted ID, address proof, employment information. I provided all of it within 24 hours. Everything was accepted. Then they asked about my cryptocurrency holdings - specifically where I'd acquired the coins. I explained I'd bought most of them over the years as they appreciated, some from mining in the early days, some from traders I knew personally. They said this required individual documentation. For coins purchased over the years, I had some old email confirmations and payment receipts. For personal trades with friends, I had no documentation. I told them honestly I couldn't find documentation for trades from 2012-2014. They said this was "highly suspicious" and flagged my account for "extended compliance investigation." That was 58 days ago. I have had zero meaningful contact with support since day 19. My 4.1 BTC sits in my account showing in my balance, completely inaccessible. I cannot trade, cannot withdraw, cannot move it. This is organized theft. They've stolen 4.1 BTC by making it impossible to access while appearing to be conducting a legitimate review.
Rapid exchange
A truly rapid exchange where you can count on speed. swaps and withdrawals both move at impressive velocity. the only small issue was an occasional minor lag in the interface during peak times.
Väl gjord
Mycket bra design och enkelt gränssnitt. Transaktioner är snabba. Avgifterna är dock aningen höga.
Used many times
I use this exchange constantly for my trades. Speed is good, rates are competitive. One time had a late withdrawal which was frustrating but resolved.
Il valore aggiunto è enorme
Il valore aggiunto di questo exchange è enorme rispetto ai competitor. i tempi di swap sono ridotti al minimo, spesso completati in meno di un secondo. i prelievi istantanei significano che posso gestire il mio portafoglio come desidero. le commissioni sono basse e trasparenti. ho trasferito la maggior parte del mio volume di trading qui e non me ne pento.
account blocked scared
Oplichting
€2050 refund. Support sagte binnenkort. Negen weken: niks. Geld weg.
App login crashes when I need it
The mobile app keeps crashing during my login attempts. this platform is completely unreliable. i've tried everything including uninstalling and reinstalling but nothing works.
zagged when they should have zigged
Waiting three days was brutal
this exchange made a simple swap into a nightmare that lasted three full days. i had about 1.7 ETH i wanted to exchange for other cryptocurrencies. started the process Tuesday at 3 PM. their estimate was 30 minutes. by Tuesday 4 PM i was already suspicious when nothing had happened. by Tuesday evening i was getting nervous. contacted support Tuesday night. got a generic response Wednesday morning. by Wednesday noon i'd been waiting over 24 hours. messaged support again. another vague response. by Wednesday evening i'd contacted them multiple times and received nothing helpful. thursday morning finally someone actually looked at my account. they said they were working through transaction backlog. thursday afternoon finally my coins came through. three days from start to finish. the wait was unbearable and support was unhelpful throughout. the exchange's promises about speed were completely false. i received my coins eventually so at least there was no financial loss, but the stress and frustration make me certain i won't use them again.
kullanılabilir ama
Kullanılabilir ama hız yok takas. söylenen süreler hatalı tamamen. Ücretler ok. destek yardımcı. hayalkırıcı.
justamente! the best rates lowest fees encontre! excelente!
Don't use for urgent trades. The swaps work but times are wildly understated. Fees are fine. Support is friendly but can't speed things up.
Заявления о блокировке счета без причины
мой счет был заблокирован внезапно. Я не нарушал никаких правил. Служба поддержки не отвечает. Мои деньги заморожены. Это мошеннический обмен.
accounts get locked arbitrarily stealing deposits